Timelines

At CardMakers, we prioritize transparency and aim to keep you well-informed throughout the entire order process. Here's an overview of the average timelines from order placement to delivery, with a commitment to ongoing communication:

Order Placement

  • Your order is received and processed within 2 business days of payment confirmation.

Design

  • The duration of this phase depends on the complexity of the design and the number of design variations, typically taking around 5-7 business days. Rest assured, we aim for a balance between precision and efficiency.

Production and Shipping

  • Once the design is complete, the production is completed within the next 3 business days and is shipped right away.

Delivery

  • The standard delivery timeline is approximately 2-4 weeks with the express delivery options available for the extra charge.
    You will receive a confirmation email with a tracking number once your order has been shipped. Use this information to monitor the progress of your delivery.

Ongoing Communication

  • Throughout the entire process, we commit to keeping you in the loop. Expect regular updates via email or any external communication tool you prefer, ensuring you are aware of the status of your order.

Returns and Refunds

  • If, for any reason, you need to initiate a return, please refer to our Returns and Shipping Policy

Contact Us

For any inquiries or concerns about your order during any stage of the process, feel free to contact our customer support team through the "Contact Us" section on our website.

We appreciate your trust in CardMakers, and our team is committed to delivering a seamless and enjoyable experience for all your trading card needs. Thank you for choosing us!