Frequently Asked Questions (FAQ)
1. What is Card Makers?
Card Makers is a leading trading card design company dedicated to crafting high-quality and unique custom trading card sets for various themes and interests, We redefine the art of marketing through the power of connection.
We infuse creativity and innovation into every custom trading card and deck we craft, providing our clients with a unique tool to showcase their products, services, or anything that comes to mind!
2. How can I purchase Card Makers trading cards?
You can purchase Card Makers trading cards directly through our online store. Simply browse through the available templates, fill in your order information, and proceed to checkout.
If you cannot find the design template that you like, use contact us form to reach out to our design team.
3. Can I customize trading cards for special events or promotions?
Absolutely! We offer customization services for special events, promotions, or unique projects. The process is simple: first choose a template, and then fill out the requested order information. Our dedicated team will reach out to continue communication and gather all necessary assets via email to bring your custom trading card vision to life.
If you are looking for something unique outside of our available templates, please, reach out via the contact us form and we'll help you make your ideas come true.
4. What if I did not find any template I liked?
You can request your unique custom trading card design via the contact us form.
5. What are the specifications for Card Makers trading cards?
Our standard specifications include:
- Type: Poker-sized custom cards
- Dimensions: 63mm x 88mm, 2.48" x 3.46"
- Material: (FSC-certified)* professional standard card stock with blue core (smooth finish)
- Printing: Full-color print
- Corners: Rounded Corners
- Finish: Regular Card Finish
- Packaging options (per deck): Shrink-wrapped (default), Plain white tuck box, Custom tuck box.
6. Are there more card options for type, dimensions, materials, etc?
We have more than 100 options to customize your deck, to get more options reach out to support via our contact us form.
7. Do you offer international shipping?
Yes, Card Makers provides international shipping to reach trading cards lovers worldwide. Shipping costs and delivery times may vary depending on your location.
8. Can I suggest a theme for a future Card Makers collection?
Absolutely! We love hearing from our community. Feel free to share your ideas and suggestions for themes via our contact form.
9. Are there any discounts or promotions available?
Card Makers occasionally runs promotions and offers discounts on selected products. Keep an eye on our website and social media channels for the latest updates on special deals and discounts.
10. How can I contact Card Makers customer support?
You can reach our customer support team through the "Contact Us" section on our website. We are here to assist you with any inquiries, concerns, or feedback you may have.
11. I have an issue with my order, what should I do?
If you encounter any issues with your order, we apologize for any inconvenience. Please reach out to our customer support team immediately. Provide your order number and a detailed description of the issue you're facing. Our dedicated support team will promptly assist you in resolving the problem and ensuring your satisfaction.
12. Something is wrong with your website, I cannot complete the checkout. What should I do?
We apologize for any inconvenience you're experiencing while using our website. If you're having trouble completing the checkout process, please try the following steps:
- Clear Your Browser Cache: Clear your browser's cache and cookies to ensure a clean browsing session.
- Use a Different Browser: Try using a different web browser to see if the issue persists.
- Check Internet Connection: Ensure a stable internet connection to prevent disruptions during the checkout process.
- Update Browser: Make sure your browser is up-to-date as outdated versions may cause compatibility issues.
If the problem persists, please contact our technical support team.
13. Can you explain the difference between design variations and the number of cards per deck?
A design template is a customizable style or theme for your trading cards, which you can personalize with images and text. A design variation refers to the unique customization of a template, such as adding different images for each card. For example, using the same template for each player on a baseball team would create a design variation for each player. The number of cards per deck is simply the total cards in your order. You can have one card per variation or multiple copies of each variation in your deck.
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* FSC-certified playing card stock refers to paper or card stock that has been certified by the Forest Stewardship Council (FSC), an international organization dedicated to promoting responsible management of the world’s forests. This certification ensures that the materials used to produce the playing cards come from responsibly managed forests that provide environmental, social, and economic benefits.
